Terms of Service
Terms & Conditions β Alessandra Mariano
This website is operated by Alessandra Mariano. Wherever this page says "we," "us," or "our," it refers to Alessandra Mariano together with the company behind this store, Sa Collective LLC.
By browsing this website or purchasing through our online store, you agree to the Terms and Conditions ("Terms of Service") below. They apply to every visitor, customer, and user of the site. If these Terms don't sit right with you, please refrain from using this website or its services.
1. Use of the Online Store
By using this site, you confirm that you've reached the minimum legal age in your place of residence. If someone underage uses the site through you, you confirm this happens with your consent and under your supervision. You agree never to use the site or our products for unlawful or unauthorised purposes. Attempting to damage, disrupt, or compromise the operation or security of our services β including introducing viruses or malicious code β is strictly prohibited. Violations can result in your access being suspended or terminated on the spot.
2. General Conditions
Where there's a legitimate reason β such as suspected fraud, a technical error, or misuse of the store β we reserve the right to refuse or cancel an order. Payment information always travels through secure, encrypted connections; other data sent over the internet may not always be encrypted. Nothing on this website may be reproduced, duplicated, sold, or exploited without prior written permission from us.
3. Accuracy of Website Information
We put real effort into keeping the site accurate and up to date, but we can't guarantee every detail is complete or current at every moment. Content on this site serves as general information and should never be relied on as professional advice. We may modify or remove website content whenever needed.
4. Changes to Products, Services, and Prices
Product prices and availability may change at any time without advance notice. We may also modify, suspend, or discontinue parts of the website or our services for operational or technical reasons.
5. Contract Formation
Displaying a product in our store is not a binding offer to sell β think of it as a non-binding presentation of our range. By clicking "Buy" or "Checkout," you make a binding offer to purchase. The automatic confirmation email is not our acceptance of that offer; the purchase contract only comes into force once your order has been dispatched.
6. Warranty and Consumer Rights
All products we sell fall under the consumer protection laws that apply to you. Nothing in these Terms removes or restricts the statutory rights you hold under the law in your place of residence, including applicable Canadian consumer protection legislation.
7. Products and Availability
Certain pieces are sold exclusively online and may exist in limited quantities. We work to display colours and imagery as truthfully as possible, but appearance can differ between screens and devices. Where necessary, we may restrict sales to specific persons, regions, or jurisdictions, and products may be modified or discontinued at any time.
Shipping Information
Orders are dispatched to you directly from our international fulfilment facility in Asia. Depending on your destination, import duties, customs charges, or taxes may be applied by local authorities; where these occur, they remain the customer's responsibility.
8. Billing and Account Information
You agree to supply billing and account details that are accurate, current, and complete with every purchase, and to keep them updated. Orders may be reviewed or cancelled where the information provided appears incorrect, incomplete, or suspicious.
9. Third-Party Tools
Where the website gives access to third-party tools or services, these come "as is," without warranties or guarantees of any kind. Any use of such tools is entirely at your own discretion and risk.
10. Links to External Websites
Some links on this site lead to websites or services operated by third parties. Alessandra Mariano bears no responsibility for their content, policies, or practices. Any dealings you have with a third-party provider are strictly between you and them.
11. User Submissions
If you share comments, feedback, ideas, or suggestions with us, we may use that content for business purposes without limitation. You must never submit anything that violates another party's rights, infringes intellectual property, or breaks the law β and you remain fully responsible for whatever you share.
12. Personal Information
How we collect and handle your personal data is explained in our Privacy Policy: https://alessandramariano.com/pages/privacy-policy
13. Errors and Omissions
Occasionally this site may contain typographical errors, inaccuracies, or omissions β in descriptions, prices, or availability. We reserve the right to correct these and update information at any time, without prior notice.
14. Prohibited Activities
This website may never be used for illegal, fraudulent, misleading, abusive, or harmful activity. Breaching this rule can lead to immediate termination of your access.
15. Limitation of Liability
To the extent permitted by law, Alessandra Mariano is not liable for losses arising from your use of this website or from any inability to use our services. Liability for minor negligence is limited to breaches of obligations essential to the contract. Your statutory consumer rights remain untouched.
16. Indemnification
You agree to indemnify and hold Alessandra Mariano harmless against claims, damages, or legal action resulting from your breach of these Terms or unlawful use of the website.
17. Severability
Should any provision of these Terms prove invalid or unenforceable, all remaining provisions continue in full force.
18. Termination
These Terms remain effective until ended by you or by Alessandra Mariano. We may suspend or terminate your access immediately upon any breach.
19. Governing Law
These Terms are governed by the applicable laws of the United States, without limiting the mandatory consumer protection laws that apply where you live β including, for customers in Canada, the consumer protections in force there.
20. Returns and Refunds
Complete details on returns and refunds are set out in our Return & Refund Policy, which forms part of these Terms: https://alessandramariano.com/pages/return-refund-policy
21. Company Information
Store name: Alessandra Mariano
Company name: Sa Collective LLC
Registration Number: 42-3368597
Business Address: 25 Prospect St, Watertown, Massachusetts 02472, United States.
Warehouse Address: Building 4, 4th Floor, 58 Baiye Road, 523000 Guangdong, China.
Email: info@alessandramariano.com
Phone: +1 236 232 0817
Contact us here! NOG VERANDEREN
Customer Service Hours:Β
Monday to Friday: 9am - 6pm (ET)
Saturday and Sunday: Closed